Daily Life Lessons · Work
Be able to choose a public consultation service that can be used in foreign languages and consult it yourself when labor problems such as unpaid wages, dismissal or harassment occur.
For labor problems such as unpaid wages or overtime pay, sudden dismissal, or bullying and harassment at work, you don't have to struggle alone; you can consult public services.
General Labor Consultation Corners (総合労働相談コーナー) are located inside Labor Bureaus and Labor Standards Inspection Offices across Japan, and you can consult them about any labor issue, such as dismissal, wages or harassment, free of charge and without an appointment (mainly on weekday daytimes). On weekday evenings, weekends and public holidays, you can call the Labour Standards Advice Hotline (労働条件相談ほっとライン) (0120-811-610, free). There are also dedicated numbers for 13 foreign languages, including English, Chinese and Vietnamese, and each language is available on set days of the week.
Before consulting, it helps to prepare your employment contract, payslips and records of your working hours. Jobs like "high pay just for handing over your bank account or mobile phone" are crimes (so-called illegal part-time jobs / 闇バイト). If you are in trouble, call the police consultation line #9110.
給料が もらえない、急に 仕事を やめさせられた、いじめ（ハラスメント）が ある。 こんな ときは、ひとりで 悩まないで 相談 できます。
- 総合労働相談（そうごうろうどうそうだん）コーナー：労働局（ろうどうきょく）や 労働基準監督署（ろうどうきじゅんかんとくしょ）に あります。お金は かかりません。予約（よやく）も いりません。 - 労働条件相談（ろうどうじょうけんそうだん）ほっとライン：0120-811-610。平日の 夜と 土・日・祝日に 電話 できます。お金は かかりません。13の 外国語の 番号も あります。
契約書（けいやくしょ）、給与明細（きゅうよめいさい）、働いた 時間の メモを 用意しましょう。 「口座（こうざ）や 携帯を 渡すだけで お金が もらえる」仕事は 犯罪（はんざい）です。困ったら 警察の #9110 に 相談しましょう。
Where can you get free telephone advice about working conditions on weekday evenings, weekends and holidays?
The Labour Standards Advice Hotline offers free telephone consultations on weekday evenings, weekends and holidays. It also has dedicated foreign-language numbers.
Which is correct about General Labor Consultation Corners?
General Labor Consultation Corners are free, need no appointment, and you can consult them about any labor issue, such as dismissal, wages or harassment.
What is good to prepare before consulting?
Having documents that show your contract terms, pay and working hours helps the consultation go smoothly.
What about a job offering "high pay just for handing over your bank account"?
Handing your bank account or mobile phone to others is a crime. If you get involved, consult the police consultation line #9110.
Which is correct about foreign-language consultations on the hotline?
There are dedicated numbers for 13 foreign languages, and each language is available on set days of the week. Check the official page in advance.
Q. What is the "Consultation Dial for Foreign Workers" (外国人労働者向け相談ダイヤル)?
A. It is a foreign-language telephone consultation service of the Ministry of Health, Labour and Welfare. You can consult in 13 foreign languages on weekdays from 10:00 to 15:00 (except 12:00 to 13:00), on the days set for each language. The phone number differs by language, and call charges apply. Check the numbers on the Ministry of Health, Labour and Welfare's page.
Q. Will my company find out that I consulted?
A. General Labor Consultation Corners handle consultations with care to protect your privacy. You can decide, while consulting, whether to use procedures that involve contacting the company (such as advice and guidance or mediation by the Labor Bureau).
Q. Do I need to go to the counter with someone who speaks Japanese?
A. Some Labor Bureaus and Labor Standards Inspection Offices have Foreign Workers Consultation Corners (外国人労働者相談コーナー) where you can consult in foreign languages. The languages and days available differ by location, so check in advance. By phone, you can also use the hotline's foreign-language numbers.
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Systems and procedures may differ depending on the city, ward, town or village where you live and on the time of year. Please check the latest information from your local government or the relevant organizations.
Content checked on: 2026-09-28
This page is a translation of the Japanese original. If the translation and the original differ, the Japanese version takes precedence. View the Japanese original